In The Cube

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eca turns 13!

Keith Durrant

Founder, President / bizman

eca turns 13!

February 27, 2013 / In The Cube / Permalink

This month ecentricarts turns thirteen years old!

My how time flies - our adolescent years as a studio are now behind us and we have become a teenager.

The last year has been an exceptional year for ecentricarts. Looking back there are many highlights we’d like to share.

In the last twelve months we launched close to forty websites. Whew! That’s a lot of work! Props to our project managers for keeping us all on track! Over thirty of those sites were built on the Kentico CMS platform. Kentico is without a doubt a best in class CMS for the Microsoft platform, and can scale to meet the needs of a broad range of organizations (small not-for-profits, right up to Fortune 500 companies). Petr Palas, the founder of Kentico, has done an amazing job in creating a world-class product that marries flexibility, functionally and ease of use. As well, in our experience the end user support provided by Kentico is unparallelled (a seven day bug fix guarantee – unheard of!). Out of over twelve hundred Kentico partners ecentricarts is currently ranked number one in Canada and number five in the world! We’d like to thank Petr and his team in North America and Europe for their continued support.

On the open source front, ecentricarts has also formally adopted WordPress as our Open Source CMS. This year we launched over half a dozen sites on this platform, with more to come! WordPress provides a stable, easy to use CMS. We find it’s especially well suited for simpler website implementations.

We’ve also jumped wholeheartedly into mobile. We now have over a dozen live or in production websites that include an adaptive and/or responsive user interface: one that dynamically changes the layout of pages and content so that they are optimized for mobile users. We believe mobile web via adaptive or responsive implementations is an excellent option for many websites. This approach has many benefits when compared to either stand-alone mobile sites or native apps. We also just launched our first iOS application: Soundmakers for Soundstreams!

We launched our first iOS app: Soundmakers for Soundstreams

Our creative and user experience team’s bench strength has also grown in leaps and bounds this year. We have delivered exceptional creative for our clients, and have produced some particularly innovative and engaging online experiences for end users: an interactive Google Maps mash-up for Rick Mercer, new online identities and websites for Entertainment One, the Canadian Physiotherapy Association and Soundstreams, engaging fundraising and awareness microsites for Red Cross, and more.

We can’t thank our clients enough. ecentricarts is blessed with wonderful assortment of customers that span the gamut from small not for profits to Fortune 500 companies. They constantly challenge and inspire us. This year several projects and new client relationships stood out as memorable:

Bell Media Radio Division: Common Web Platform

Bell Media joined our client roster this year. Bell’s Radio division owns thirty-four stations across Canada. As of late 2011, the Bell Media digital team was mired in a website technology and support nightmare, having to support thirty-four radio station websites that each used different technologies and CMS platforms – the quality of the websites also varied considerably. Our solution was to build a common web platform on the Kentico CMS. This common platform allows Bell to give each radio station their own look and feel and distinct functionality, but deliver it all from the same underlying technology base, and to provide a much richer experience for end users. Since we launched the platform and the first website on it (www.Flow935.com), Bell’s internal web team has migrated more than a dozen other radio station websites to the new platform - well done Bell Media! Look for more sites to launch this year, and look for a range of new features and functions that we’re currently working on to roll out across Bell’s radio stations sites, including enhanced mobile support as well a better music player.

Entertainment One: Global Online Brand, Global Web Platform

In a similar vein, Entertainment One group (eOne) engaged us to help make sense of their family of thirty different web properties, which included websites for five distinct business divisions, plus regional/country sites representing eOne’s global presence across four continents. eOne had grown rapidly over the last several years, becoming the World’s largest independent distributor of music, film and television content – but in the process of acquiring companies and bringing them into the eOne family and opening up new points of presence across the globe, the company’s online presence had become fractured and significantly off-brand.

Our work on eOne earned us the Kentico Corporate Website of the Year award

We led a process to bring the whole eOne family together under one global web umbrella, with a stunning new online brand, a common website look and feel, and a common web technology platform. The global corporate website, Film, Television and Family Entertainment divisions launched in 2012, eOne Distrubution just launched and Music is rolling out shortly. Entertainmentone.com also won Corporate Website of the Year in Kentico’s Website of the Year awards. Congrats to eOne and to the eca team!

A Growing International Clientele

We’d like to give a particular shout-out to our growing roster of clients in the U.S. and overseas: the Cancer Research Institute, ITT Industrial Processes, Summer Infant, iBidMobile, Calico Cottage, Vocus and the National Guild of Community Arts Educators are all part of our growing American family. In particular, New York seems to turning into a second home for ecentricarts!

Other 2012 Highlights

This year we continued to add to our body of work and depth of experience in the not for profit and professional association sectors, launching new sites for the Professional Association of Canadian Theatres, the Canadian Physiotherapy Association, the Law Society of Upper Canada, the Ontario Provincial Police Association and the Munk Debates, among others.

The upcoming Munk Debates site refresh implements our new responsive approach to design

There are also many newer clients who ecentricarts is looking forward to long-standing relationships with, including the Canadian Bar Association (and the Ontario and BC Branches), the Canadian Red Cross, Shred-It, and the YMCA of Canada, among others.

Through our work with clients such as Shred-it, ITT, Scotiabank and eOne, we are furthering our reputation for solutions that work on a global scale, serving audiences in a variety of countries, in multiple languages.

We would also like to recognize many of our long time clients that have been with us for the long haul. The College of Physicians and Surgeons of Ontario, the College of Family Physicians of Canada, Canada’s National Ballet School, JustFoodERP, are just a few of the organizations that we’ve been providing services to for many years. A special shout out goes to Canada’s National History Society who has been with us since we first opened our doors. We value the trust they have put in our hands for their online properties.

A Growing Body of Awards, and a Growing Team

In the last year we’ve also been thrilled to have our work recognized by the outside world. We’ve won (or been nominated) for many awards, including work done for Kids Help Phone, Entertainment One and the Canadian Physiotherapists Association.

The past year has also seen our ecentricarts team grow in size. We continue to hire the best and the brightest - our staff never cease to amaze, bringing an enormous amount of passion and dedication to their work. Our complement of staff now includes two owners, a project management team of six, a user experience and creative group of six, eleven front end developers, eleven application developers and one part-time (but full-time hungry) dog. As of our thirteenth anniversary, we now have two employees who have been with us for more than ten years, and six who have been with us for more than five. We value and appreciate the loyalty our staff has shown us.

Our team is growing! You'll never meet a more passionate and dedicated staff of artisans.

On a more melancholic note: 2012 was the year where we bid farewell to one of our partners-in-crime: Michel Blondeau, a co-founding partner and Creative Director. Michel was one of the most creative and inspiring people we have ever met. We wish him well in his new adventures - as Michel would have said, GodSpeed!

What’s Next?

So where do we go from here, what do the next thirteen years have in store? Well, we not known for our extreme prognostications, but if we had to guess, here are our thoughts:

  • ecentricarts will continue to be one of North America’s leading web design and development shops.
  • The next few years will see a surge in organizations replacing their legacy websites, to take better advantage of content management and customer experience management solutions.
  • As mobile and tablet device usage continues to multiple, responsive design will be a must have for any new site deployment, versus a nice to have.
  • ecentricarts will continue to hire more of the best and brightest creative, business and technical people out there.
  • ecentricarts will soon offer formal search engine optimization and marketing services as part of our core offering.
  • Our office will expand (we just took over our original space next door!).
  • Friday beer o’clock will continue to flourish.

Speaking of which, it is Friday, and it is beer o’clock. It’s time for a drink. If you have made it this far through this post, you deserve one too. Cheers!

Keith and Sean

DesignThinkers 2012

Mark Staplehurst

Designer & Technologist

DesignThinkers 2012

November 15, 2012 / In The Cube / Permalink

DesignThinkers 2012, photo by Spencer Xiong Photography

Last week the ecentricarts design department attended DesignThinkers; Canada’s largest annual design conference. Hosted at the Metro Convention Centre, talk amongst the artisans on the short walk over was mostly centered around headliner Stefan Sagmeister. After lapping up the TED talks detailing the Austrian graphic designer’s pioneering investigation into the intersection of happiness and design, we were all eager to hear a life update from the design frontiersman.

Eight Minutes of Happiness

The talk featured a short preview screening of “The Happy Film”, a feature length documentary shot over the course of one of Sagmeister’s staggered retirement sabbaticals which puts the elusive virtue of happiness under the designer's magnifying glass. Visually rich in moving typography and emotionally touching in the designer's to-camrera candid moments of self-exploration, the film looks to be just as captivating as hearing the man orate on stage.

Stefan Sagmeister, photo by Spencer Xiong Photography

On a more saddening note Sagmeister’s direction on The Happy Film shares a credit with Hilman Curtis, an artist who significantly influenced mine and many others’ road to a career in design. Seeing his name up on the screen reminded us all of the disappointment in witnessing another of design's trailblazers' path cut short. 

Other Speakers to Talk About

Sagmeister’s lecture certainly didn’t disappoint but was just one among many engaging talks from a very successful speaker line-up. We artisans were also bowled over by Justin Ferrell’s case for the role of group collaboration in unlocking creative confidence. After noticing a post-lunch dip in the crowd's liveliness, the former director of design at the Washington Post and now fellowships director at the Stanford University dschool put his Design Thinking methods to the test in a restorative game of rock, paper scissors. Everyone in the packed conference hall stood to throw shapes with their neighbour in a room-wide knockout tournament. On our feet and spurring each round's new victor on, the exercise injected the venue with a new lease of life and put its audience in the hands of a very capable speaker.

Justin Ferrell, photo by Spencer Xiong Photography

Also of note were the talks of Randy J. Hunt, creative director of Etsy and Lisa Strausfield, head of data visualization at Bloomberg. Randy, who describes his managerial role at Etsy as being a design cheerleader with a critical eye offered a fascinating glimpse into how Etsy leverages its site visitor metrics to guide and inform design decisions. Randy's warts-and-all account of the recent site updates intended to improve Etsy's customer registration count was both genuine and unpretentious with plenty of admissions of false starts and failed attempts.

Randy offered up the "favourite this item" nag box as a powerful case study for metrics driven feedback.

Randy's newly acquired fascination with the data in design stood in contrast to lifelong data devotee Lisa Strausfield's information fanaticism. After hearing a short résumé listing an impressive education and career in the field of data visualization, the former Pentagram partner stepped up to the podium to show three projects from her body of work. The MIT media lab graduate showed an engaging energy consumption data visualization project for G.E, followed by a glimpse in to her Major League Politics startup venture, a project with the goal of making government activity as engaging and addictive as sports. The best was saved for last though, when we were treated to a live demo of her recent work at Bloomberg. The massively interactive economic and political state-by-state visualization tool her team has put together with Bloomberg's data set is truly brilliant in its scope and detail. By the end of the talk we were all convinced that design's rulers text and imagery have found a new ally in data.

Studio Open Doors

In collaboration with the conference organizers and icograda, our creative department also took part in the DesignThinkers studio open doors tour.

Along with many other offices in Toronto, including our friends at Jet Cooper and the ALSO collective, the design team at ecentricarts kept the lights on after hours to host a tour of our space and collection of artwork along with a quick run through of some of our process and portfolio. Turnout was fantastic and with many students and print designers among the crowd, people were really engaged and inquisitive about our approach to designing for interactive experiences. Drawing on our recent work for entertainment one we stressed the importance of wireframing, prototyping and producing comprehensive content brand guidelines when designing for large scale content managed websites.

The conference highlights were many indeed and were overshadowed only by the fun we artisans had spending time together in the company of our community talking about what we love. Our thanks go out to the RGD for hosting, the speakers for delivering and ecentricarts for sending us to a thoroughly recommended outing.

Breaking out the View Master

Michel Blondeau

Founder, CEO / ideaguy

Breaking out the View Master

September 06, 2012 / In The Cube / Permalink

Well, I must confess that I’m at a loss for words - a rare occurrence for my rather fast moving lips.  After 12 years, 8 months and 17 days as a partner here at ecentricarts, I’m leaving the company to spend more time with my wife and children. Okay, so that’s not true but I really don’t have as legitimate a rationale or as succinct a response. So bring on the ARE YOU SANE!? comments – because part of me agrees with that thought.

Truth is, I’m leaving because I can and it’s the right time to go – the business is in fine form, our staff are a passionate crew of creative, knowledgeable types and my two business partners Keith and Sean, well-seasoned, committed to excellence and still quite brilliant at what they do - and I'm young enough to have another Dozen Years Project.

[Besides, if I can start a business during the dot.com meltdown, I think it is fair to say that I can leave it during a worldwide fiscal austerity crisis?]

DARK DRAMA

So what’s on the other side of leaving a great business while at the top of my game (hey, I’m allowed a bit of truth-stretching – it’s my last blog entry after all), you might ask? Well, how about: some down time to do nothing at all; some time to reflect on the profound changes in our world; the opportunity to consider options for the present and future; managing some dark and dramatic self-doubt episodes; making time for educational stimuli; and, perhaps experiencing an adventure or two? Oh, and some kind of real work is an inevitability, as I do like to work (perhaps I’ll even get to work on future ecentricarts’ projects!?)

I CAN GO ON…

While I’m going, I’m not really going anywhere – the personal ties are too strong, the technology too pervasive and my personal and professional interests really too connected into my work/life experience with ecentricarts inc. to ever truly move on.

THX 2 U

To each and every one of you – client, supporter, staff, or partner - who have made my years here at the company some of the best years of my working life, I thank you from the bottom of my heart. I hope I'll see you around....

Godspeed,

MB

PS – I should note here that I’ve been aware for some time that some of you pretend to laugh at my jokes. Thanks for that; it really helped me make this decision. ;-)

Developer Doodles

Mark Staplehurst

Designer & Technologist

Developer Doodles

February 01, 2012 / In The Cube / Permalink

Drama in Davos

This year’s meeting of the World Economic Forum in Davos is once again delivering drama from both within and outside its security fence. From the naked ambition of topless activists protesting in the alpine snow to the theatrics of the International Monetary Fund’s managing director suggesting that the developing world contribute to save the relatively rich eurozone, 2012’s edition is making a tabloid splash.

But it’s still too early to tell whether this year’s antics will break the high-water mark set in 2005. Just seven years ago at Davos, then-Prime Minister of Britain Tony Blair appeared on a panel with Bill Gates, Bill Clinton and Bono. After the panel, event workers when tidying up came across some papers left behind on the platform near Tony Blair’s seat. The papers were covered in doodles: and the discovery sparked a wave of scandalous excitement in the press.

The infamous Davos Doodle

Handwriting experts were drafted in by the media to relate the drawings to the psychological state of the prime ministerial mind. Newspaper headlines delivered verdicts such as "struggling to concentrate" and "not a natural leader, more of a vicar". Alongside the heavy artistic scrutiny, pundits also sought to retake the measure of Blair’s focus. What was the world leader doing sketching in the first place? Doodling when the world’s elite are taking turns at the podium to grapple with serious issues was seen as trivializing the entire enterprise.

 

Days later it would transpire the page of scribbles in fact belonged to Bill Gates.

Doodling in August Company

Bill Gates doodles. Frank Gehry doodles. Thomas Edison doodled. Sylvia Plath doodled talking hot dogs and marshmellows. Fermat famously doodled his last theorem. Google doodles. John F. Kennedy doodled his favourite sail boat just below a ringed note to blockade Cuba. It seems nearly everyone doodles and contrary to our cultural biases studies are now beginning to show that sketching in the margins is anything but trivializing the complex.

Jackie Andrade, a professor at the University of Plymouth, published a study finding a 29 percent increase in knowledge retention by doodlers. And a recent article in the research journal "Science" proposed that drawing in education helps to accommodate individual learning preferences and motivates students to explore content in more meaningful ways. The popularity of the Doodling in Math Class series by YouTube publisher Vi Hart (recently hired by the Khan Academy) and the RSAnimate lecture transcripts are a great indicator of the interest in this new visual approach to learning through doodling.

Ecentricarts Doodles

In a nod to Bill Gates and to prove that everyone has an innate talent for doodling, I asked those willing of the developers at ecentricarts to donate their notebooks to the cause.

A compilation of doodles taken from the notebooks of various ecentricarts developers

Adding to the Findings

Inside each book scattered in and around the bulleted action items, curved along the paths of circled deadline dates and jotted on the endpapers, I found lines, dots and drawings that offered an unguarded glimpse into the owner’s wandering as they processed high densities of information. From system architecture to Moomin trolls, it’s apparent that developers doodle for a variety of reasons: it’s a way of maintaining a level of cognitive stimulation to stay engaged in information exchanges but it's also a tool to get clarity around a concept or to communicate and collaborate on ideas.

From my own jottings I know that doodling can also simply be an opportunity to relax, to take a line for a walk and see what shape it takes. And as I thumbed the pages of the notebooks I felt quite privileged to be working with other such regular walkers; it seems even those you least expect to express themselves artistically have the talent for fantastic visual literacy and imagination.

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