Customer service is at the heart of our agency, and whenever we make a change to our process or offering, it’s always with our customers in mind. All the changes afoot at ecentricarts — new hires, new services, and a switch to Agile methodology — have been to deliver more value, more quickly to our clients. It’s in this spirit that we’re expanding our partnerships to include Episerver, whose platform powers the online business of American Express, Canal Digital, Electrolux, KLM, Lloyds Bank, Mazda, Pizza Hut, Sony, Toshiba, and Walmart.
Episerver’s Digital Experience Cloud™ will allow us to expand our offering as well as our clients’ capabilities. The unified content and commerce platform supports the entire customer journey from lead gen through launch, across multiple channels. And, because it’s a fully managed cloud-based platform, it offers increased ease of deployment and scalability. Furthermore, Episerver recently debuted in Gartner's Magic Quadrant for Digital Commerce, which is in addition to their inclusion in the CMS Magic Quadrant.
Here are some of the features we love:
- Cloud-based Experience - Fully managed cloud hosting built on top of Microsoft Azure, which provides limitless scalability.
- Episerver Digital Experience Hub - A big pain point of implementing a new CMS is getting it to work with the tools you already use and love. Episerver allows you to preserve your workflows with pre-built connectors into enterprise applications, such as Salesforce, Marketo, and inRiver. The Experience Hub is also home to Add-Ons, which offer seamless integrations with commonly used Third Party Tools. We especially like the Product Information Manager (PIM) and Testing & Optimizing Add-Ons.
- Episerver Find - Episerver’s highly configurable advanced search engine allows Search to become an integrated part of the UX and content strategy. Clients will have full control over search, including the ability to modify relevancy and scoring for their content.
- Ease-of-Use: Whether marketer, merchandiser, or developer, Episerver is super simple for everyone to use.
- Episerver ecosystem - Episerver’s partner network and dev community offer rich opportunities for learning and success.
We’re delighted to join the Episerver partner network and can’t wait to get to work. We'd love to talk to you about whether Episerver would be a good fit for your organization. Reach out to us to set up a demo.